Skip to content

We will ship out a new product for you free of charge. Contact us at support@reloris.com and provide us with a picture(s) of the damaged item/part.
We will send you an email containing your tracking information as soon as your order has been processed and shipped. You may also track your order from the "Track Your Order" page. Typically, you will receive the tracking number after 1-2 days of placing your order.
If you need to change the shipping details or items for your order, please email support@reloris.com within 24 hours of your order. Please note that any orders that have already been packed or shipped cannot be changed.
If you want to cancel, please email support@reloris.com within 24 hours of your order. Please note that any orders that have already been packed or shipped cannot be canceled. We reserve the right to accept or decline an order at any time, or any portion thereof, in our sole discretion.